Terms of Service

Welcome to Isha Hairs. By accessing our website, purchasing our products, booking a consultation, or using our services, you agree to the following Terms of Service. Please read them carefully before using our website.

About Isha Hairs

Isha Hairs offers premium hair products including wigs, hair extensions, toppers, hair pieces, and customized hair solutions. With our own factory setup and industry experience, we provide quality-controlled products and personalized consultation support.

Product Information

We try our best to display accurate product details, images, colors, lengths, textures, and descriptions. However, slight variations may occur due to screen settings, lighting, natural hair texture, product batches, and customization requirements.

Consultation

Isha Hairs may provide free consultation to help customers choose the right product. Recommendations are based on the information shared by the customer. Final product selection and purchase decisions remain the customer’s responsibility.

Customization Terms

Customization may include changes in size, length, density, texture, color, styling, fitting, or other product-specific requirements.

Once a customized order is confirmed or production has started, it cannot be cancelled, returned, exchanged, or refunded.

Customers are requested to confirm all customization details carefully before placing the order.

Pricing and Payment

Product prices are listed on the website and may change without prior notice. Offers, discounts, and coupon codes may be available for limited periods and can be changed or withdrawn at any time.

Orders will be processed only after successful payment confirmation or order verification in the case of COD, if available.

Order Cancellation

Standard orders may be cancelled only before dispatch or before processing begins. Customized orders cannot be cancelled once confirmed or moved into production.

Product Care

Hair products must be handled and maintained properly. Damage caused due to improper washing, coloring, heating, brushing, storage, or chemical treatment will not be covered under return, exchange, or replacement.

Website Usage

You agree not to misuse the website, copy content, upload harmful files, attempt unauthorized access, or use the website for illegal or fraudulent activities.

Intellectual Property

All website content, including text, images, product photos, graphics, logos, banners, and designs, belongs to Isha Hairs or its respective owners. Unauthorized copying, reproduction, or commercial use is not allowed.

Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics tools, and marketing platforms. Isha Hairs is not responsible for delays, errors, or service issues caused by third-party providers.

Limitation of Liability

Isha Hairs will not be responsible for indirect losses, delays, misuse of products, allergic reactions, styling damage, or issues caused by improper care or incorrect customer-provided details.

Policy Updates

Isha Hairs reserves the right to update or modify these Terms of Service and other policies at any time. Updated policies will be posted on the website and will apply from the date of publication.